Client Value Manager (ft Myers Or Irving)

Gartner UK

Fort Myers, Florida, United States
Base: 72,000 usd - 100,000 usd; bonus/equity: annu...
Hybrid
Bachelor's degree required
2-4 years professional services experience
Conduct c-level client interviews
Gartner UK is seeking a Client Value Manager to enhance client experience and retention by conducting interviews to capture value insights and feedback. The role involves collaboration across teams to drive improvements and identify risks, with a strong emphasis on client relationship management and data-driven decision-making

Job Summary

  • The role focuses on conducting client interviews to capture objective value statements that inform renewal strategies and drive account retention.
  • Candidates must collaborate with Sales and Service teams to identify risks and develop mitigation efforts while synthesizing actionable insights for stakeholders.
  • Gartner offers a competitive salary range of $72,000 to $100,000, uncapped sales incentives, and a comprehensive benefits package including a 401k match.

Matching Summary

Match Score: 85

Gartner UK is seeking a Client Value Manager to enhance client experience and retention by conducting interviews to capture value insights and feedback. The role involves collaboration across teams to drive improvements and identify risks, with a strong emphasis on client relationship management and data-driven decision-making.

Salary

Base: 72,000 USD - 100,000 USD; Bonus/Equity: Annual bonus plan or uncapped sales incentive plan; Benefits: Generous PTO, 401k match up to $7,200, stock purchase discount

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 2-4 years professional services experience
  • Conduct C-Level client interviews
  • Capture Voice of Client insights
  • Drive risk mitigation strategies

Nice-to-have

  • IT industry background preferred
  • Masters degree a plus
  • Experience with Gartner product portfolio
  • Strong cross-functional collaboration skills
  • Proactive problem-solving mindset

Key Requirements

  • Bachelor's Degree or equivalent
  • 2-4 years in services required
  • 1+ years technical needs-based discussions
  • 1+ years analysis or problem solving
  • IT industry experience strongly preferred

Work Rights

Not specified

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