Coordenador(a) Técnico(a) De Monitoramento (prazo Determinado) - Minas Gerais Ou Paraná
Laboratory Animal Management Association
Minas Gerais, Brazil
Hybrid
Technical support for animal monitoring
Customer relationship management
Client engagement and retention
Act as the first point of contact and technical escalation for animal monitoring clients, ensuring collected insights translate into perceived customer value
Job Summary
Act as the first point of contact and technical escalation for animal monitoring clients, ensuring collected insights translate into perceived customer value.
Support new employee training and provide assistance in online meetings and training sessions, while collaborating with the sales team for client information alignment.
Maintain and update digital platforms, manage support processes, and contribute to process improvements, system efficiency, and waste elimination.
Matching Summary
Act as the first point of contact and technical escalation for animal monitoring clients, ensuring collected insights translate into perceived customer value.
Skills & Requirements
Must-have
Technical support for animal monitoring
Customer relationship management
Client engagement and retention
Digital platform maintenance
Process improvement initiatives
Nice-to-have
Collaborative yet independent
Long-term relationship building
Attention to detail and organization
Interest in biopharma portfolio
Key Requirements
Veterinary Medicine, Animal Science, or Agronomy degree