Customer Banking Specialist - Carnarvon (22.5hr/wk)

Xn Karrirbanken Kcb

Carnarvon, , Australia
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, referring them to specialists for complex needs.
  • Engage with customers through meaningful conversations, financial health checks, and proactive outreach to build rapport.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • complete Financial Health Checks
  • process loan and credit card applications
  • adhere to bank processes and procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • genuine passion for the customer
  • participate in community events

Key Requirements

  • Ability to ask right questions and find solutions
  • Act with integrity
  • Place customer at the centre
  • Work in busy retail environment
  • Work part-time 22.5 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter