Group Reservations Coordinator

Four Seasons Hotels & Resorts

St. Louis, US
On-site
Group room reservations management
Delphi setup and maintenance
Rate setup and deposit requirements
The Group Reservations Coordinator position at Four Seasons Hotels & Resorts in St. Louis involves managing group room reservations and ensuring optimal coordination among various departments. The role requires strong attention to detail, effective communication skills, and some prior experience in reservations or call centers

Job Summary

  • The Group Reservations Coordinator is an essential member of the Commercial Department, responsible for managing the full lifecycle of group room reservations from turnover through departure.
  • This role oversees Delphi setup and maintenance, including room blocks, rate codes, cut-offs, and special requests.
  • Four Seasons believes in offering the best to the best when it comes to employee benefits, including a lucrative salary, excellent benefits package, and time off plans starting at day of hire.

Matching Summary

Match Score: 85

The Group Reservations Coordinator position at Four Seasons Hotels & Resorts in St. Louis involves managing group room reservations and ensuring optimal coordination among various departments. The role requires strong attention to detail, effective communication skills, and some prior experience in reservations or call centers.

Skills & Requirements

Must-have

  • group room reservations management
  • Delphi setup and maintenance
  • rate setup and deposit requirements
  • communication with operational teams
  • answering reservation calls
  • responding to chats and emails

Nice-to-have

  • fast-paced environment adaptability
  • strong attention to detail
  • strong time management skills
  • strong organizational skills
  • collaboration with team members

Key Requirements

  • One year of prior reservations or call center experience preferred
  • Experience with Delphi, Lotus Notes, and Microsoft Office is a plus
  • Fluency in reading, writing, and spoken English is required

Work Rights

Not specified

Tailored Resume

Cover Letter