Fragrance Expert - Harrods Knightsbridge

CHANEL

London, United Kingdom
Immersive fragrance consultations
Service-led client experiences
Clienteling and data capture
As a Fragrance Expert, you will play a key role in elevating the fragrance category through immersive consultations, storytelling, and service-led experiences that connect clients deeply with our brand

Job Summary

  • As a Fragrance Expert, you will play a key role in elevating the fragrance category through immersive consultations, storytelling, and service-led experiences that connect clients deeply with our brand.
  • Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels.
  • Our employee benefits have been created to support you across your professional and personal life by offering you Physical Wellbeing, Financial Wellbeing, Mental Wellbeing, Lifestyle, and Employee Recognition.

Matching Summary

As a Fragrance Expert, you will play a key role in elevating the fragrance category through immersive consultations, storytelling, and service-led experiences that connect clients deeply with our brand.

Skills & Requirements

Must-have

  • Immersive fragrance consultations
  • Service-led client experiences
  • Clienteling and data capture
  • Achieve sales targets & KPIs
  • Passion for client experience
  • Strong understanding of perfumery

Nice-to-have

  • Collaborative and team-first mindset
  • Ability to build rapport
  • Energised by emotive experiences
  • Empathy and insight
  • Contribute to sustainability efforts

Key Requirements

  • Experience in a client-facing retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter