Operations Quality Excellence Specialist (hub Operations Management)

Coupang Inc

Taoyuan, Taiwan
**
Bachelor's degree in logistics or related field
3 years experience in sortation logistics operations
Proven ability to manage cross-functional projects
** Coupang Inc. is seeking an Operations Quality Excellence Specialist to enhance customer experience and quality standards across its fulfillment center hub network in Taiwan. The role requires deep operational analysis and cross-functional collaboration to ensure adherence to quality processes during the company's rapid expansion. **

Job Summary

  • This role involves driving the auditing and stewardship of customer experience and quality standards across the FC Hub network.
  • The specialist will perform deep-dive analyses on quality defects and operational bottlenecks to identify systemic issues.
  • Candidates must collaborate with logistics leadership to roll out new process standards and operational workflows across the network.

Matching Summary

Match Score: 75

** Coupang Inc. is seeking an Operations Quality Excellence Specialist to enhance customer experience and quality standards across its fulfillment center hub network in Taiwan. The role requires deep operational analysis and cross-functional collaboration to ensure adherence to quality processes during the company's rapid expansion. **

Skills & Requirements

Must-have

  • Bachelor's degree in Logistics or related field
  • 3 years experience in sortation logistics operations
  • Proven ability to manage cross-functional projects
  • Strong analytical skills for root cause analysis
  • Excellent communication skills for operational issues

Nice-to-have

  • Six Sigma Green Belt or Black Belt certification
  • Experience overseeing multiple logistics sites
  • Proficiency in SQL or Tableau data visualization
  • Background in e-commerce fulfillment operations
  • Experience in international business expansion

Key Requirements

  • Bachelor's degree in Logistics, Supply Chain, or Industrial Engineering
  • 3 years of experience in high-volume fulfillment environments
  • Six Sigma certification (Preferred)

Work Rights

Not specified

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