Troubleshoot desktops laptops and network switches
Administer next-generation endpoint security solutions
The role involves managing core IT infrastructure while delivering reliable end-user support across systems, networks, and user-facing technologies
Job Summary
The role involves managing core IT infrastructure while delivering reliable end-user support across systems, networks, and user-facing technologies.
Responsibilities include providing first and second-level support for technical incidents, managing ERP system changes, and maintaining virtualization and VoIP environments.
Candidates must possess experience with Windows environments, Microsoft 365, networking fundamentals, and the ability to liaise with vendors for IT procurement.
Matching Summary
Match Score: 85
The role involves managing core IT infrastructure while delivering reliable end-user support across systems, networks, and user-facing technologies.
Skills & Requirements
Must-have
Manage Microsoft 365 and Azure cloud services
Troubleshoot desktops laptops and network switches
Administer next-generation endpoint security solutions
Support ERP system user issues and change requests
Perform infrastructure patching and updates
Nice-to-have
Hands-on and can-do attitude
Willing to learn and think out-of-the-box
Good communication and problem-solving skills
Able to work under pressure independently
Key Requirements
Bachelor's degree in computer science or business administration
2-3 years of working experience in IT support and system administration
Exposure to corporate enterprise IT infrastructure