Bilingual Night Guest Service Agent (full-time)

Fairmont Chateau Laurier

Ottawa, Ontario, Canada
Base: $25.57ph; bonus/equity: not specified; benef...
On-site
Bilingual in english and french
1-2 years guest services experience
Ability to handle cash accurately
The Fairmont Chateau Laurier in Ottawa is seeking a full-time Bilingual Night Guest Service Agent to provide exceptional customer service during night shifts. Candidates should possess strong communication skills in both English and French, with previous guest service experience preferred

Job Summary

  • The role involves greeting guests, performing night audits, and ensuring safety while acting as an ambassador for the Fairmont Chateau Laurier.
  • Employees receive a comprehensive benefits package including a 50% food and beverage discount and discounted rates at Accor properties worldwide.
  • The position requires excellent verbal and written communication skills in both official languages of Canada.

Matching Summary

Match Score: 85

The Fairmont Chateau Laurier in Ottawa is seeking a full-time Bilingual Night Guest Service Agent to provide exceptional customer service during night shifts. Candidates should possess strong communication skills in both English and French, with previous guest service experience preferred.

Salary

Base: $25.57/hour; Bonus/Equity: Not specified; Benefits: Comprehensive extended health, 50% F&B discount, Accor global discounts

Skills & Requirements

Must-have

  • Bilingual in English and French
  • 1-2 years Guest Services experience
  • Ability to handle cash accurately

Nice-to-have

  • Positive and pleasant attitude
  • Experience with Opera Cloud system
  • Hospitality Diploma preferred

Key Requirements

  • Minimum 1-2 years Guest Services Agent experience
  • Excellent verbal and written communication in both official languages
  • Hospitality Diploma is an asset

Work Rights

Not specified

Tailored Resume

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