Concierge

Hotel Chadstone Melbourne MGallery

Ibiza, Spain
On-site
Guest request management
In-depth knowledge of hotel services
Knowledge of ibiza island
Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests both before their arrival and during their stay, ensuring a personalized, efficient, and high-quality experience

Job Summary

  • Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests both before their arrival and during their stay, ensuring a personalized, efficient, and high-quality experience.
  • You will maintain an updated agenda at all times and supervise and verify daily charges in the Opera system (transfers, massages, among others).
  • Join an innovative and fast-growing international group committed to building a global brand, with opportunities for development, competitive package, and great discounts across Ennismore hotels.

Matching Summary

Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests both before their arrival and during their stay, ensuring a personalized, efficient, and high-quality experience.

Skills & Requirements

Must-have

  • Guest request management
  • In-depth knowledge of hotel services
  • Knowledge of Ibiza island
  • Supplier coordination and management
  • Opera and Accor system usage

Nice-to-have

  • Teamwork and collaboration
  • Creative and rewarding environment
  • Passion for creating experiences

Key Requirements

  • Minimum 1 year experience in a similar position
  • Advanced English level
  • Experience with booking management tools
  • Residency in Ibiza or availability to relocate

Work Rights

Residency in Ibiza or availability to relocate

Tailored Resume

Cover Letter