Customer Service Associate

Greystar Australia Property Manager

Coppermaker Square, United Kingdom
**
Exceptional resident living
Front of house service
Respond to customer queries
** Greystar Australia is seeking a Customer Service Associate for their Coppermaker Square location in the UK. The role involves providing exceptional customer service, managing property-related tasks, and maintaining positive resident experiences to achieve occupancy and retention goals. **

Job Summary

  • Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration.
  • Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
  • Undertakes marketing activities such as attending open days and leafleting to promote the property and carries out sales and leasing activities including viewings, move ins, and following up on enquiries.

Matching Summary

Match Score: 75

** Greystar Australia is seeking a Customer Service Associate for their Coppermaker Square location in the UK. The role involves providing exceptional customer service, managing property-related tasks, and maintaining positive resident experiences to achieve occupancy and retention goals. **

Skills & Requirements

Must-have

  • Exceptional resident living
  • Front of house service
  • Respond to customer queries
  • Marketing and sales activities
  • Health and Safety compliance

Nice-to-have

  • Positive memorable experience
  • Build local knowledge
  • Adaptable to changing environment
  • Enthusiasm for exceptional experience

Key Requirements

  • Good level of general education
  • Proficient in Microsoft Office
  • Knowledge of UK Health and Safety
  • Excellent customer service experience
  • Fluent English verbal and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter