Rta Litigation Claims Handler

Direct Line Group

Leeds, United Kingdom
Not specified; benefits: 9% employer contributed p...
Hybrid
Litigated and non-litigated oic cases
Moj/fast track claimant rta cases
High level of customer service
The role involves handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion

Job Summary

  • The role involves handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion.
  • Candidates must ensure clients receive a high level of customer service and correct legal advice in accordance with company policies.
  • Direct Line Group offers excellent benefits including a 9% employer contributed pension, EV car scheme, and hybrid working model.

Matching Summary

The role involves handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion.

Salary

Not specified; Benefits: 9% employer contributed pension; Additional: 50% off insurance, EV car scheme, share scheme

Skills & Requirements

Must-have

  • Litigated and non-Litigated OIC cases
  • MOJ/Fast Track Claimant RTA cases
  • High level of customer service
  • Adherence to policies and procedures
  • Working towards targets

Nice-to-have

  • Previous OIC and Fast Track RTA experience
  • Knowledge of Civil Procedure Rules
  • Continuous improvement initiatives
  • Strategic development support
  • Empathy meets expertise ethos

Key Requirements

  • Previous OIC and Fast Track RTA claims handling experience
  • Personal injury experience within insurance or law firm
  • Working knowledge of OIC and MOJ Pre Action Protocol

Work Rights

Not specified

Tailored Resume

Cover Letter