【cloud & Ito】ネットワークエンジニア②

DXC Technology Australia & New Zealand

Tokyo, Japan
Network operations leadership
Standardize and automate operations
Sla management and improvement
Lead the customer network environment for stable operation as a leader of the network operations team within the Cloud & IT Outsourcing Department

Job Summary

  • Lead the customer network environment for stable operation as a leader of the network operations team within the Cloud & IT Outsourcing Department.
  • Promote standardization and automation of operational processes, aiming for continuous improvement of operational quality, cost optimization, team development, and enhanced collaboration with overseas offshore teams.
  • DXC Technology values strong community connections and offers a flexible work model that supports employee well-being, productivity, individual work styles, and living environments while emphasizing in-person collaboration.

Matching Summary

Lead the customer network environment for stable operation as a leader of the network operations team within the Cloud & IT Outsourcing Department.

Skills & Requirements

Must-have

  • Network operations leadership
  • Standardize and automate operations
  • SLA management and improvement
  • Incident and problem management
  • Customer reporting and reviews
  • Security device operations knowledge

Nice-to-have

  • Proactive operational design
  • Team development and mentorship
  • Logical problem analysis
  • Global perspective and communication
  • DX and innovation in operations

Key Requirements

  • Network operations experience 5+ years
  • Team leadership experience 2+ years
  • ITIL-based process design/improvement
  • Advanced automation design/implementation
  • Customer support and reporting experience
  • English document reading/email communication

Work Rights

Not specified

Tailored Resume

Cover Letter