Service Manager, E-invoicing

Thomson Reuters

United States
Base: $100,100 usd - $185,900 usd; bonus/equity: e...
Hybrid
It integration projects
Digitalization and automation
Financial processes
The Service Manager role is highly variable, including diverse responsibilities such as working with strategic customers, acting as a cohesive link between sales, customers, and the project team, and ensuring customer interests are taken care of throughout the customer journey

Job Summary

  • The Service Manager role is highly variable, including diverse responsibilities such as working with strategic customers, acting as a cohesive link between sales, customers, and the project team, and ensuring customer interests are taken care of throughout the customer journey.
  • Key responsibilities include leading large/complex engagements, success planning, status reporting, project management, resource allocation, guiding customers to best practice solutions, proactively developing service usage, business analysis, presales guidance, and leading workshops.
  • Thomson Reuters offers a flexible hybrid working environment, work-life balance initiatives like 'Flex My Way' and 'work from anywhere' for up to 8 weeks, career development programs, competitive benefits including flexible vacation and mental health days, and a culture recognized for inclusion and belonging.

Matching Summary

The Service Manager role is highly variable, including diverse responsibilities such as working with strategic customers, acting as a cohesive link between sales, customers, and the project team, and ensuring customer interests are taken care of throughout the customer journey.

Salary

Base: $100,100 USD - $185,900 USD; Bonus/Equity: Eligible for Annual Bonus; Benefits: Comprehensive benefit plans

Skills & Requirements

Must-have

  • IT integration projects
  • digitalization and automation
  • financial processes
  • global environment
  • international clients
  • running IT projects
  • integration and/or ERP projects as SaaS

Nice-to-have

  • humble and unpretentious team player
  • excellent people skills
  • solution-oriented mindset
  • eager to learn
  • high-paced, vibrant environment
  • commercial vein
  • technical understanding
  • knowledge advisor
  • understanding of data flows

Key Requirements

  • 3+ years IT project management experience
  • Experience leading project teams or as Success/Service Manager
  • Experience from integration projects
  • Academic degree in IT/Information System or equivalent experience
  • Experience working on international projects
  • Experience as a consultant in customer implementation projects
  • Knowledge of Order to Cash (OTC) and/or Purchase to Pay (P2P) processes
  • Project Management certification is a bonus

Work Rights

Not specified

Tailored Resume

Cover Letter