Customer Support Engineer (m/w/d)

KLA

Villach, Carinthia, Austria
Base: not specified; bonus/equity: variable compen...
Troubleshooting software and electronics
Customer service activities
Operational quality assurance
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D.
  • The Customer Support Engineer is primarily responsible for updating, troubleshooting, diagnosing and repairing highly complex capital equipment at customer sites while ensuring customer satisfaction.
  • The company offers a dynamic job in the semiconductor industry with a competitive, family-friendly total rewards package including variable compensation, company car or allowance, extensive training, and 30 days of vacation.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D.

Salary

Base: Not specified; Bonus/Equity: Variable compensation components including stock purchase plan; Benefits: Company car or allowance, 30 days vacation, extensive training, family friendly total rewards package

Skills & Requirements

Must-have

  • Troubleshooting software and electronics
  • Customer service activities
  • Operational quality assurance
  • Field service reporting
  • Proficiency in MS Office tools
  • Domestic and international travel

Nice-to-have

  • Excellent analytical problem-solving skills
  • Excellent customer relations
  • Ability to work in high-pressure environment
  • Teamwork in multi-cultural environment
  • Hands-on learning attitude
  • Experience in semiconductor or electronic industry

Key Requirements

  • Certified engineer (Bachelor) or advanced technical school degree (HTL) or work experience
  • Fluent English and German language
  • Ability to troubleshoot software, electronics, optics, mechanical and electro-optical systems
  • Willingness to travel 10-20%
  • Experience in semiconductor or electronic industry is a plus

Work Rights

Not specified

Tailored Resume

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