Customer Banking Specialist - Kew

CommBank

Kew, Australia
Predetermined roster (monday 9:30am-4pm, tuesday 9:30am-4pm, wednesday 11am-4pm, thursday 11am-4pm, friday 9:30am-4pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Kew branch, focusing on delivering exceptional customer service and holistic banking solutions. The role requires strong communication skills and the ability to work in a fast-paced environment while engaging with a diverse customer base

Job Summary

  • As the Customer Banking Specialist in our Kew Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, while also completing Financial Health Checks.
  • You will provide options for the customer through education & demonstration of our in-branch technology and digital banking options, problem solve & provide effective solutions.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Kew branch, focusing on delivering exceptional customer service and holistic banking solutions. The role requires strong communication skills and the ability to work in a fast-paced environment while engaging with a diverse customer base.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Financial wellbeing focus
  • Holistic customer solutions
  • Building a career with CommBank

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Act with integrity
  • Place customer at centre
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

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