Operations Excellence Associate

Medcan

Toronto, Canada
Base: $55,245.00 - $75,963.00 cad annually; bonus/...
2d onsite
Implement and monitor kpis
Develop and maintain sops
Train teams on updated workflows
Medcan is seeking an Operations Excellence Associate passionate about helping people live their healthiest lives in a dynamic, supportive environment

Job Summary

  • Medcan is seeking an Operations Excellence Associate passionate about helping people live their healthiest lives in a dynamic, supportive environment.
  • The role involves implementing and monitoring KPIs, developing SOPs, optimizing physician onboarding, and leading data-driven initiatives for continuous improvement.
  • Medcan offers a comprehensive benefits plan, RRSP matching, bonus eligibility, education reimbursement, and flexible work arrangements, embodying their 'Live Well, For Life' philosophy.

Matching Summary

Medcan is seeking an Operations Excellence Associate passionate about helping people live their healthiest lives in a dynamic, supportive environment.

Salary

Base: $55,245.00 - $75,963.00 CAD annually; Bonus/Equity: bonus eligibility; Benefits: comprehensive benefits plan, RRSP matching

Skills & Requirements

Must-have

  • Implement and monitor KPIs
  • Develop and maintain SOPs
  • Train teams on updated workflows
  • Optimize physician onboarding
  • Lead data-driven initiatives
  • Implement intelligent automation
  • Address client issues

Nice-to-have

  • AI-driven continuous improvement
  • Lean and Six Sigma methodologies
  • Client journey enhancement
  • Personalized care strategies
  • Knowledge transfer and mentorship
  • Adaptability under pressure

Key Requirements

  • Bachelor's degree in Healthcare Administration, Nursing, Business, or related field
  • 1-3 years of experience in operations, process improvement, or quality management
  • Certification in Lean, Six Sigma, or related methodologies a bonus
  • Proficiency in data analysis tools (e.g., Excel, Power BI)
  • Proven experience in change management

Work Rights

Not specified

Tailored Resume

Cover Letter