Senior Manager - Azure Application Support

M&G Global Services Private Limited

Multiple Locations
Azure cloud application support
Resolve business critical queries
Incorporate alerting and monitoring
Accountable to work as Cloud Application support team and resolve the stakeholders queries for business critical Cloud Applications

Job Summary

  • Accountable to work as Cloud Application support team and resolve the stakeholders queries for business critical Cloud Applications.
  • Accountable for owning the issue end to end and take it towards closure, providing 24x7 support for business critical applications.
  • Accountable for driving Service Improvement within the Azure Cloud space and providing MI specific to each regional service review.

Matching Summary

Accountable to work as Cloud Application support team and resolve the stakeholders queries for business critical Cloud Applications.

Skills & Requirements

Must-have

  • Azure Cloud Application Support
  • resolve business critical queries
  • incorporate alerting and monitoring
  • end to end issue ownership
  • provide 24x7 support
  • maintain logs and document resolutions

Nice-to-have

  • driving service improvement
  • Business Continuity and Disaster Recovery
  • diverse workforce and inclusive culture
  • exceptional talent attraction

Key Requirements

  • Minimum 5 years of experience in Azure Cloud
  • Proven experience in application support
  • Experience with ITIL processes

Work Rights

Not specified

Tailored Resume

Cover Letter