This position provides comprehensive support for Service Coordination Department functions including utilization management and population health management
Job Summary
This position provides comprehensive support for Service Coordination Department functions including utilization management and population health management.
The role involves delivering health education and care coordination services to members telephonically, in home settings, or at health facilities.
Cook Children's Health Plan serves nearly 120,000 people in low-income families across six counties in the Tarrant county service area.
Matching Summary
This position provides comprehensive support for Service Coordination Department functions including utilization management and population health management.
Skills & Requirements
Must-have
Bi-lingual English Spanish proficiency required
Expert medical terminology translation skills
Strong verbal and written communication abilities
Familiarity with ICD-9 and CPT coding standards
Proficiency in Microsoft Office software applications
Nice-to-have
Ability to work autonomously with minimal supervision
Moderately complex problem solving capabilities
Strong customer service and phone skills
Experience in managed care environments preferred
Highly organized prioritization skills
Key Requirements
High School graduate minimum education
Three years experience in managed care or hospital environment
Certified Community Health Worker credential required