Senior Product Owner – Merchant Payments Growth (acquisition, Activation And Retention)

CBA (Commonwealth Bank)

7+ years product experience in commercial banking or fintech
Proven track record in mass-managed growth execution
Strong stakeholder partnering across finance risk and marketing
This role involves owning the growth system for merchant payments across acquisition, activation, and retention to improve lead quality and lifetime value

Job Summary

  • This role involves owning the growth system for merchant payments across acquisition, activation, and retention to improve lead quality and lifetime value.
  • You will lead a team of 5–7 FTE supporting merchant growth while partnering with Marketing, Sales, Risk, and Finance to deliver scalable customer journeys.
  • The position requires translating portfolio goals into clear product OKRs and driving a high-velocity experimentation program to continuously improve performance.

Matching Summary

This role involves owning the growth system for merchant payments across acquisition, activation, and retention to improve lead quality and lifetime value.

Skills & Requirements

Must-have

  • 7+ years product experience in commercial banking or fintech
  • Proven track record in mass-managed growth execution
  • Strong stakeholder partnering across Finance Risk and Marketing
  • Advanced commercial acumen with unit economics understanding
  • Proficiency in data-driven problem solving and analytics

Nice-to-have

  • Experience building segmentation-driven retention journeys
  • Working knowledge of SQL SAS and dashboarding tools
  • Experience with pricing packaging and offer governance
  • Ability to simplify complex systems into actionable plans
  • Comfortable presenting trade-offs to senior leaders

Key Requirements

  • 7+ years experience in Product within commercial banking or payments
  • Demonstrated experience delivering growth outcomes in mass-managed environments
  • Strong capability in analytics including funnel analysis and cohorting

Work Rights

Not specified

Tailored Resume

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