Incident Management And Business Continuity Specialist
Manulife Financial Corporation
Hybrid
3+ years incident management experience
Business continuity plan development
Service now platform familiarity
Manulife Financial Corporation is seeking an Incident Management and Business Continuity Specialist to join its GRC team. The role involves managing incident response activities and leading Business Continuity Management initiatives to ensure operational resilience during disruptions
Job Summary
The role involves independently managing end-to-end incident and crisis response activities to mitigate operational and reputational risks.
Candidates will lead Business Continuity Management initiatives including facilitating BIAs, maintaining BCPs, and supporting testing and reporting efforts.
The company offers a flexible environment focused on well-being, inclusion, and career growth within a global team.
Matching Summary
Match Score: 85
Manulife Financial Corporation is seeking an Incident Management and Business Continuity Specialist to join its GRC team. The role involves managing incident response activities and leading Business Continuity Management initiatives to ensure operational resilience during disruptions.
Skills & Requirements
Must-have
3+ years incident management experience
Business continuity plan development
Service Now platform familiarity
Impact analysis and risk mitigation
Cross-functional crisis response coordination
Nice-to-have
Senior leadership communication skills
Power BI reporting expertise
Regulatory requirements knowledge
Diplomacy in sensitive situations
Forward-looking disruption strategies
Key Requirements
3+ years in incident or business continuity management
Experience developing recovery documentation like BCPs