**
S&P Global Market Intelligence is seeking a Credit Customer Success Manager to manage the full customer journey, focusing on onboarding, training, and ongoing engagement to enhance client relationships and platform adoption. The ideal candidate should have relevant experience in customer success or account management, strong communication skills, and a proactive attitude.
**
Job Summary
Manage the full customer journey across key lifecycle touchpoints, including onboarding, training, adoption, ongoing engagement, and renewal support.
Your interactions with clients will strengthen the organization’s relationship with existing accounts and reinforce their decision to partner with S&P Global Market Intelligence.
Our benefits include health care coverage, generous time off, continuous learning resources, and competitive pay.
Matching Summary
Match Score: 75
**
S&P Global Market Intelligence is seeking a Credit Customer Success Manager to manage the full customer journey, focusing on onboarding, training, and ongoing engagement to enhance client relationships and platform adoption. The ideal candidate should have relevant experience in customer success or account management, strong communication skills, and a proactive attitude.
**
Skills & Requirements
Must-have
Manage customer journey
Drive platform adoption
Client relationship management
Salesforce and engagement tools
Data-driven processes
Client onboarding and training
Nice-to-have
Curiosity and problem-solving
Proactive and collaborative attitude
Industry and product expertise
Continuous learning environment
Key Requirements
Bachelor's degree in Finance, Economics, Business, or related field