Retail Customer Service Specialist

DICK'S Sporting Goods

Evansville, IN, US
Not specified (likely in-person based on the nature of the role).
Excellent customer experience delivery
Front-end operations management
Register coverage and cash handling
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Evansville, IN, to enhance customer experiences by providing exceptional service and support at the front end. The role involves assisting customers, managing transactions, and training team members while fostering an inclusive and positive environment

Job Summary

  • The role focuses on creating a hassle-free shopping experience by providing excellent customer service and product knowledge.
  • Team members are expected to act as the primary liaison between customers and management while ensuring strong front-end standards.
  • The position requires an all-hands-on-deck approach to support store operations, including scheduling, inventory, and safety compliance.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Evansville, IN, to enhance customer experiences by providing exceptional service and support at the front end. The role involves assisting customers, managing transactions, and training team members while fostering an inclusive and positive environment.

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations management
  • Register coverage and cash handling
  • Team scheduling and workflow direction
  • Merchandising and presentation standards

Nice-to-have

  • Inclusive and diverse workforce mindset
  • Product knowledge in sports equipment
  • Collaborative team approach
  • Proactive customer engagement skills
  • Training new teammates on programs

Key Requirements

  • Prior retail sales or cashier experience preferred

Work Rights

Not specified

Tailored Resume

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