Analyst 2 - Business Information Systems

Sky (Comcast)

Chennai, India
Moderate sql knowledge
Analytical mindset
Process improvement experience
The ISS CX organization is responsible for the development and administration of all applications used in the creation of Residential, SMB, and Mid-Market Billing Statements

Job Summary

  • The ISS CX organization is responsible for the development and administration of all applications used in the creation of Residential, SMB, and Mid-Market Billing Statements.
  • This role will involve triaging issues, evaluating and improving validation processes, assisting with statement-related requests, and performing manual validation to ensure quality and delivery within SLAs.
  • Comcast offers an array of benefits and expert guidance to support employees physically, financially, and emotionally.

Matching Summary

The ISS CX organization is responsible for the development and administration of all applications used in the creation of Residential, SMB, and Mid-Market Billing Statements.

Skills & Requirements

Must-have

  • Moderate SQL Knowledge
  • Analytical mindset
  • Process Improvement experience
  • Excellent problem solving
  • Strong communication skills

Nice-to-have

  • Customer experience focused
  • Enthusiastic learners
  • Teamwork and collaboration
  • Drive results and growth
  • Respect and promote inclusion

Key Requirements

  • 2-5 Years Relevant Work Experience
  • Bachelor's Degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter