Complaint Supervisor (austin Police Oversight)

City of Austin

Austin, TX, USA
$75,930.00 – $96,430.00 annually; not specified; n...
Police oversight practices
Complaint intake and investigation
Supervisory and managerial techniques
This position oversees, plans and directs the daily activities of complaint staff engaged in intake, investigation, and resolution related to complaints under the purview of police oversight

Job Summary

  • This position oversees, plans and directs the daily activities of complaint staff engaged in intake, investigation, and resolution related to complaints under the purview of police oversight.
  • The City of Austin provides a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  • The mission of Austin Police Oversight (APO) is to provide impartial oversight of the Austin Police Department’s (APD) conduct, practices, and policies to enhance accountability, inform the public to increase transparency, and create sustainable partnerships throughout the community.

Matching Summary

This position oversees, plans and directs the daily activities of complaint staff engaged in intake, investigation, and resolution related to complaints under the purview of police oversight.

Salary

$75,930.00 – $96,430.00 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • Police oversight practices
  • Complaint intake and investigation
  • Supervisory and managerial techniques
  • Diplomatic and effective communicator
  • Handle stressful and sensitive situations

Nice-to-have

  • Community outreach events
  • Resolve disputes with parties
  • Research legislation and court decisions
  • Work with peer managers

Key Requirements

  • 4 years of experience in civil or criminal investigation
  • 2 years in a lead or supervisory capacity
  • Bachelor's degree in a related field
  • Master's degree may substitute for 1 year experience
  • Pass CJIS background check

Work Rights

Not specified

Tailored Resume

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