Member Team Lead-1

Walmart

Nicholasville, KY, United States of America
Base: $21.00 to $29.00; bonus/equity: performance-...
Member service approaches and techniques
Processing memberships upgrades and credit accounts
Handling claims and returns
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures

Job Summary

  • Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures.
  • Communicates and supports membership by providing information on membership types programs and benefits to current and prospective members processing memberships upgrades and credit accounts.
  • At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Matching Summary

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures.

Salary

Base: $21.00 to $29.00; Bonus/Equity: performance-based bonus awards; Benefits: Health benefits, 401(k), stock purchase, company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, voting, short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, Live Better U education benefit

Skills & Requirements

Must-have

  • member service approaches and techniques
  • processing memberships upgrades and credit accounts
  • handling claims and returns
  • following accounting office procedures
  • collaborating with managers coworkers customers
  • demonstrates promotes and supports compliance

Nice-to-have

  • embraces differences in people cultures
  • builds strong and trusting relationships
  • motivates and influences others
  • mentoring others
  • making a positive impact
  • putting the customer first

Key Requirements

  • 6 months retail experience
  • 6 months customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team
  • Supervising experience

Work Rights

Not specified

Tailored Resume

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