Hospitality Operations Manager, Residential Rounds

Yale

New Haven, Connecticut, US
Base: $68,000.00 - $120,500.00; bonus/equity: not ...
Not specified (assumed to be in-person based on context).
Supervise 25-30 unionized staff
Maintain food quality and sanitation standards
Manage residential dining operations
Yale University is seeking a Hospitality Operations Manager for its Residential Rounds, responsible for overseeing front-of-the-house operations of the university's residential dining. The role involves supervising a large team, ensuring quality food service, and maintaining exceptional dining experiences for students and faculty

Job Summary

  • The Hospitality Operations Manager serves as the Ambassador for Yale Hospitality, supporting area and resident general managers in delivering exceptional dining experiences.
  • This role requires supervising a diverse team of 25 to 30 unionized staff while ensuring the highest standards of food quality, preparation, and cleanliness.
  • Candidates must possess ServSafe certification and a valid driver's license to effectively manage residential student meals, executive dining, and conference services.

Matching Summary

Match Score: 85

Yale University is seeking a Hospitality Operations Manager for its Residential Rounds, responsible for overseeing front-of-the-house operations of the university's residential dining. The role involves supervising a large team, ensuring quality food service, and maintaining exceptional dining experiences for students and faculty.

Salary

Base: $68,000.00 - $120,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise 25-30 unionized staff
  • Maintain food quality and sanitation standards
  • Manage residential dining operations
  • Execute large-scale catering events
  • Conduct service inspections and evaluations

Nice-to-have

  • Exceptional communication with university constituents
  • Developing customer service policies
  • Creating guest-centric dialogue
  • Menu forecasting collaboration
  • Positive employee relations management

Key Requirements

  • Bachelor's degree in Hotel/Restaurant Management or related field
  • 4 years of previous Service Management experience
  • ServSafe Certified
  • Valid Driver's License
  • Ability to manage bargaining unit employees

Work Rights

Not specified

Tailored Resume

Cover Letter