Customer Experience Associate – Future Opportunities (cantonese, Mandarin, Korean And/or Vietnamese Language Skills An Asset)

TD Bank

Richmond, British Columbia, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer service transactions
Financial transaction processing
Ms office proficiency
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining the colleague experience, supported by a comprehensive Total Rewards Package.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • MS Office proficiency
  • Detail-oriented
  • Fast-paced environment

Nice-to-have

  • Charming personality
  • Innovative thinking
  • Team player
  • Positive work environment
  • Language skills

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
  • Initiative, accuracy, and detail orientation
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter