Specialist, Customer Care

DKSH SINGAPORE PTE. LTD.

Singapore
**
Manage incoming customer calls professionally
Process orders via email and digital platforms
Ensure order accuracy and timely fulfilment
** DKSH Singapore Pte. Ltd. is seeking a Customer Care Specialist for a one-year contract role located in Singapore. The position focuses on delivering high-quality customer service through effective order management and collaboration, requiring strong communication skills and basic technical proficiency. **

Job Summary

  • The Customer Care Specialist is responsible for delivering high-quality customer service and operational support through effective order management.
  • This role plays a key part in ensuring customer satisfaction and smooth end-to-end order fulfilment.
  • The position involves managing incoming calls, providing product information, and escalating urgent issues to relevant departments.

Matching Summary

Match Score: 75

** DKSH Singapore Pte. Ltd. is seeking a Customer Care Specialist for a one-year contract role located in Singapore. The position focuses on delivering high-quality customer service through effective order management and collaboration, requiring strong communication skills and basic technical proficiency. **

Skills & Requirements

Must-have

  • Manage incoming customer calls professionally
  • Process orders via email and digital platforms
  • Ensure order accuracy and timely fulfilment

Nice-to-have

  • Experience with SAP or ERP/CRM systems
  • Strong problem-solving ability under pressure
  • Meticulous attention to detail in operations

Key Requirements

  • Minimum Diploma and above
  • At least 1 year of working experience
  • Fresh graduates are welcome to apply

Work Rights

Not specified

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