Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The role involves providing technical support for enterprise-grade applications while collaborating with product development to resolve complex issues
Job Summary
The role involves partnering with Product Development and Support Analyst teams to deliver creative workarounds for complex technical challenges in a fast-paced environment.
Candidates will take ownership of a diverse case queue supporting the Adaptive Planning Suite including Financial Planning, Reporting, and Integration products.
Workday offers a culture rooted in integrity and empathy where employees receive trust to take risks and tools to grow within a Fortune 500 company.
Matching Summary
Match Score: 85
Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The role involves providing technical support for enterprise-grade applications while collaborating with product development to resolve complex issues.
Salary
Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described on company site
Skills & Requirements
Must-have
5+ years technical support experience
2+ years enterprise cloud software support
Linux SQL DBMS programming knowledge
XML JSON data format troubleshooting
Web Services API troubleshooting skills
Nice-to-have
Finance or financial planning software knowledge
JavaScript programming knowledge
ELK log aggregation tool usage
Full stack web application troubleshooting
Empathetic team player with strong communication
Key Requirements
5+ years in Technical Support related role
2+ years as support engineer with enterprise cloud software
Experience managing highly escalated cases across multiple accounts
Working knowledge of Java .NET C# or similar languages
Work Rights
Local candidates or those willing to relocate required