Customer Service Representative

AmeriVet

Hicksville, NY, United States
On-site
Exceptional client experience delivery
Manage appointments and client communication
Process patient information and billing
AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to provide exceptional client experiences in a veterinary setting. The role involves managing communications, scheduling appointments, and supporting the medical team while fostering a warm and welcoming environment for clients and their pets

Job Summary

  • As clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
  • Key responsibilities include managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and our medical team.
  • AmeriVet is committed to your growth, development, well-being, and success, offering tailored development programs, competitive pay, and comprehensive benefits.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to provide exceptional client experiences in a veterinary setting. The role involves managing communications, scheduling appointments, and supporting the medical team while fostering a warm and welcoming environment for clients and their pets.

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Manage appointments and client communication
  • Process patient information and billing
  • Empathy and professional demeanor
  • Proficiency with technology systems

Nice-to-have

  • Compassionate client-focused service
  • Supportive team environment
  • Career growth opportunities

Key Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Experience in veterinary or healthcare setting preferred
  • Basic proficiency with technology
  • Strong organizational skills

Work Rights

Not specified

Tailored Resume

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