Product Manager (finance & Support Automation)

Workwize

Remote
Fully remote
Billing and invoicing systems
Customer support automation
Technical product management
Workwize is seeking a Product Manager with a fintech background to oversee the development of their billing and support automation systems in a B2B SaaS environment. The ideal candidate should have at least 5-7 years of product management experience, particularly in financial systems and support automation tools

Job Summary

  • Own a greenfield opportunity to build the foundation for Workwize's billing, invoicing, and financial operations end-to-end.
  • Lead the automation of customer support, working with tools like Zendesk and Forethought to reduce manual effort and scale support quality.
  • Partner with Engineers, Finance, and Operations teams in a cross-functional setting to deliver impactful products in a B2B SaaS environment.

Matching Summary

Match Score: 85

Workwize is seeking a Product Manager with a fintech background to oversee the development of their billing and support automation systems in a B2B SaaS environment. The ideal candidate should have at least 5-7 years of product management experience, particularly in financial systems and support automation tools.

Skills & Requirements

Must-have

  • billing and invoicing systems
  • customer support automation
  • technical product management
  • B2B SaaS environment
  • cross-functional problem spaces

Nice-to-have

  • building from scratch
  • shipping high-impact features fast
  • passion for building financial systems

Key Requirements

  • 5 to 7+ years Product Management experience
  • Fintech background or strong experience with financial systems
  • Familiarity with support automation tools
  • Strong product judgment
  • Proven ability to influence cross-functional teams
  • Data-first mindset
  • Hands-on, high-ownership operator

Work Rights

Not specified

Tailored Resume

Cover Letter