As a Technical Account Manager, you own advancing the technical relationship with your customers by providing proactive health engagement, revenue protection, and always advocating for their needs
Job Summary
As a Technical Account Manager, you own advancing the technical relationship with your customers by providing proactive health engagement, revenue protection, and always advocating for their needs.
You’ll also collaborate with global SRE (Site Reliability Engineering), Product, and Engineering teams to advocate on your merchants’ behalf to improve products, systems, and processes.
At PayPal, we’re committed to building an equitable and inclusive global economy, offering comprehensive, choice-based programs to support all aspects of personal wellbeing—physical, emotional, and financial.
Matching Summary
As a Technical Account Manager, you own advancing the technical relationship with your customers by providing proactive health engagement, revenue protection, and always advocating for their needs.
Skills & Requirements
Must-have
Proactive technical health monitoring
API integration best practices
Diagnose API and service issues
Advocate for merchant needs
Customer-facing technical experience
Nice-to-have
Mastering new technologies
Confident communication skills
Collaborate with global teams
Holistic approach to benefits
Key Requirements
3+ years relevant experience
Bachelor’s degree or equivalent experience
On-call availability for escalations
Knowledge of web technologies (JavaScript, PHP, Java, HTTP, HTML, JSON)