You will be managing a variety of named accounts across our global customer base, responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy
Job Summary
You will be managing a variety of named accounts across our global customer base, responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy.
Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota.
Benefits include 24 days’ holiday + All national public holidays, an additional day off for your birthday, life insurance, medical insurance, and an Employee Assistance Program.
Matching Summary
You will be managing a variety of named accounts across our global customer base, responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy.
Skills & Requirements
Must-have
Drive adoption and outcomes
Increase Net Revenue Retention
Manage complex customer escalations
Fluent English and Arabic
Nice-to-have
Passion for cybersecurity and AI
Familiarity with enterprise networking
Mentor junior staff
Key Requirements
Minimum 5 years of experience
Customer Success, Project Management, Business Development, Technical Account Management, Client Service, or Consulting experience