Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitor critical data center infrastructure
Ensure uninterrupted operations
Identify and escalate faults
The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing incidents to ensure uninterrupted operations. The role requires effective communication and problem-solving skills, emphasizing the importance of reliable attendance and team collaboration

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will identify and escalate faults or incidents to appropriate service personnel as necessary and act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing incidents to ensure uninterrupted operations. The role requires effective communication and problem-solving skills, emphasizing the importance of reliable attendance and team collaboration.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Monitor critical data center infrastructure
  • Ensure uninterrupted operations
  • Identify and escalate faults
  • Act as central dispatcher
  • Maintain security and shift logs
  • Respond to Help Desk calls

Nice-to-have

  • Advance the state and build a better world
  • Foster a welcoming climate
  • Nurture creativity and discovery
  • Promote healthy work-life balance

Key Requirements

  • High school diploma
  • One year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree in computer science or related field OR technical training
  • One year of experience in computer support

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter