Equipment Specialist

821

Rockhampton, Australia
Fully remote
5+ years customer-facing technical experience
Tertiary engineering qualification or trade expertise
Strong parts product knowledge and caterpillar fleet familiarity
This role serves as the key link between customers and Hastings Deering, overseeing product health to maximize satisfaction

Job Summary

  • This role serves as the key link between customers and Hastings Deering, overseeing product health to maximize satisfaction.
  • The specialist will provide trusted technical support, conduct scheduled inspections to prevent downtime, and coordinate with internal teams.
  • Employees gain access to flexible working arrangements, income protection insurance, and comprehensive health and wellbeing programs.

Matching Summary

This role serves as the key link between customers and Hastings Deering, overseeing product health to maximize satisfaction.

Skills & Requirements

Must-have

  • 5+ years customer-facing technical experience
  • Tertiary engineering qualification or trade expertise
  • Strong parts product knowledge and Caterpillar fleet familiarity
  • Background in mining or heavy equipment industries
  • Ability to build and maintain customer relationships

Nice-to-have

  • Proven problem-solving skills and initiative
  • Agility in dynamic environments
  • Experience coordinating with OEM teams
  • Commercial insights capture in CRM systems

Key Requirements

  • 5+ years experience in customer-facing technical role
  • Tertiary engineering qualification or relevant trade
  • Solid background in mining or heavy equipment industries

Work Rights

Not specified

Tailored Resume

Cover Letter