The role focuses on designing and developing scalable Salesforce solutions across Service Cloud and Experience Cloud to support seamless customer engagement
Job Summary
The role focuses on designing and developing scalable Salesforce solutions across Service Cloud and Experience Cloud to support seamless customer engagement.
Candidates will leverage an AI-first mindset to implement Einstein AI and Agentic AI tools for predictive insights and automated workflows.
The position requires strong technical expertise in Apex, Lightning Web Components, and system integration using APIs or middleware platforms like Boomi.
Matching Summary
The role focuses on designing and developing scalable Salesforce solutions across Service Cloud and Experience Cloud to support seamless customer engagement.
Skills & Requirements
Must-have
Salesforce Service Cloud development
Experience Cloud community building
Apex and Lightning Web Components
Flows and Omni-Channel configuration
REST API integration with middleware
Nice-to-have
AI-first mindset for intelligent engagement
Einstein AI and Agentic AI implementation
Generative AI for content creation
Collaboration with UX designers
Agile development methodology experience
Key Requirements
8+ years of hands-on Salesforce development experience
Bachelor's degree in computer science or related field