Working Location: Senja Care Home The Senior Operations Support Executive (OSE) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logistics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE supports the Centre Director/Manager and Chief Operating Officer (COO) in managing the various support operational services, as described in the next section, in an effective and efficient manner in accordance to stipulated service level standards. Deliver all support services of the Care Home and maintain targeted performance standards. Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services. Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services. Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards. Assists the CM to supervise and work closely with the following staff: 1. Facility Assistants and / or outsourced vendors to ensure and upkeep the cleanliness of the general and common areas of the Care Home premise(s). 2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s). 3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s). 4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transpor