Kundenberater - Helpdesk Advisor With German (m/f/d)

Capita

Plovdiv, Bulgaria
Performance-based bonuses available; not specified...
Hybrid
German language proficiency c1 level
Technical support for home networks
Experience in similar customer service roles
The role involves acting as the primary point of contact for customers needing assistance with technical issues and solutions

Job Summary

  • The role involves acting as the primary point of contact for customers needing assistance with technical issues and solutions.
  • Employees can enjoy a modern workplace with flexible working hours including 4, 6, or 8-hour shifts after training.
  • The company offers comprehensive benefits including health insurance, meal vouchers, and a fully covered MultiSport card.

Matching Summary

The role involves acting as the primary point of contact for customers needing assistance with technical issues and solutions.

Salary

Performance-based bonuses available; Not specified base salary; Monthly meal vouchers included

Skills & Requirements

Must-have

  • German language proficiency C1 level
  • Technical support for home networks
  • Experience in similar customer service roles

Nice-to-have

  • Team-oriented collaborative mindset
  • Strong communication and problem-solving skills
  • Flexibility for remote or hybrid work models

Key Requirements

  • C1 level German language skills
  • Prior experience in customer service or helpdesk positions

Work Rights

Not specified

Tailored Resume

Cover Letter