Business Specialist / Unit Coordinator Bwh

The Brigham and Women's Hospital, Inc.

Boston, Massachusetts, United States
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
Customer service liaison to patients and families
Administrative support for emergency department
Computer knowledge and data entry experience
The role functions as a customer service liaison to patient and family members while promoting a philosophy of patient-focused care

Job Summary

  • The role functions as a customer service liaison to patient and family members while promoting a philosophy of patient-focused care.
  • Candidates will provide hospital information and act as an information coordinator for Attending Physicians regarding managed care issues.
  • The position offers competitive base pay ranging from $18.58 to $26.58 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role functions as a customer service liaison to patient and family members while promoting a philosophy of patient-focused care.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, bonuses, and recognition programs

Skills & Requirements

Must-have

  • Customer service liaison to patients and families
  • Administrative support for Emergency Department
  • Computer knowledge and data entry experience
  • Ability to read write and perform arithmetic in English
  • One year customer service or admin support in medical setting

Nice-to-have

  • Partial college education preferred
  • Secretarial school background preferred
  • Experience with managed care issues
  • Philosophy of patient-focused care
  • High-performing team collaboration

Key Requirements

  • High school diploma or equivalent required
  • One year of customer service/administrative support in medical setting
  • Computer knowledge and data entry experience required

Work Rights

Not specified

Tailored Resume

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