Front Office Ambassador

Accor

Mumbai, India
Not specified; not specified; exclusive sector ben...
On-site
Guest check-in and check-out management
Reservations handling via phone email
Payment processing accuracy
The role involves efficiently managing guest check-in and check-out processes to ensure a seamless experience

Job Summary

  • The role involves efficiently managing guest check-in and check-out processes to ensure a seamless experience.
  • Employees will handle reservations via phone, email, and in-person while ensuring accurate bookings and special requests are noted.
  • Joining the team offers opportunities for growth, career development within the hotel or globally across Accor's 110 countries.

Matching Summary

The role involves efficiently managing guest check-in and check-out processes to ensure a seamless experience.

Salary

Not specified; Not specified; Exclusive sector benefits and strong recognition

Skills & Requirements

Must-have

  • Guest check-in and check-out management
  • Reservations handling via phone email
  • Payment processing accuracy
  • Guest inquiry and problem resolution

Nice-to-have

  • Empathy and professionalism in complaints
  • Collaboration with housekeeping maintenance
  • Caring environment and team support

Key Requirements

  • Minimum Hotel Management Graduation
  • Minimum 6 months experience
  • Additional course/certification in Travel & Tourism

Work Rights

Not specified

Tailored Resume

Cover Letter