Client Support Professional - Itasca, Il

BankGlenview

Itasca, IL, United States
Base: $50,000-$65,000; bonus/equity: eligible for ...
High touch support for commercial clients
Liaison between internal departments
Handle daily customer requests
The Client Support Professional provides high touch support to commercial clients, ensuring an exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations

Job Summary

  • The Client Support Professional provides high touch support to commercial clients, ensuring an exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations.
  • Handle daily customer requests via phone and/or system such as account opening, balance inquiries, wire processing, perform advances, transfers, payoffs and pay downs on loan.
  • Wintrust provides a comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement.

Matching Summary

The Client Support Professional provides high touch support to commercial clients, ensuring an exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations.

Salary

Base: $50,000-$65,000; Bonus/Equity: Eligible for annual bonus; Benefits: Comprehensive benefit package

Skills & Requirements

Must-have

  • High touch support for commercial clients
  • Liaison between internal departments
  • Handle daily customer requests
  • Troubleshoot and investigate customer issues
  • Support Relationship Managers

Nice-to-have

  • Award-winning culture
  • Relationship-focused service
  • Family-friendly work hours
  • Promote from within culture

Key Requirements

  • Minimum 3 years banking experience
  • Commercial loan servicing preferred
  • High school diploma required
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter