Senior Manager, Sfmc Program Management

Chanel (Australia) Pty Ltd

New York, United States
Base: $87,500-$175,000; bonus/equity: other forms ...
Hybrid
Salesforce marketing cloud expertise
Journey builder and automation studio
Customer lifecycle and retention marketing
Architect and orchestrate integrated, multi-channel client journeys—seamlessly uniting SMS, email, and direct mail into a singular, cohesive brand conversation

Job Summary

  • Architect and orchestrate integrated, multi-channel client journeys—seamlessly uniting SMS, email, and direct mail into a singular, cohesive brand conversation.
  • Lead the advancement of our marketing technology capabilities, empowering teams to harness Salesforce Marketing Cloud for the creation of sophisticated, high-impact client experiences.
  • Design and implement best-in-class standards, processes, and accountability frameworks to elevate and scale our marketing operations across all channels.

Matching Summary

Architect and orchestrate integrated, multi-channel client journeys—seamlessly uniting SMS, email, and direct mail into a singular, cohesive brand conversation.

Salary

Base: $87,500-$175,000; Bonus/Equity: Other forms of variable pay may be offered; Benefits: Benefits and perks included

Skills & Requirements

Must-have

  • Salesforce Marketing Cloud expertise
  • Journey Builder and Automation Studio
  • Customer lifecycle and retention marketing
  • Translate business goals into campaigns
  • Data-driven optimization and A/B testing
  • Manage multiple high-priority projects

Nice-to-have

  • Digital agency mindset
  • Proactive and high-energy professional
  • Partner-oriented advisor
  • Pioneering new initiatives
  • Commitment to detail and excellence

Key Requirements

  • Minimum of 7 years in Project and Program Management within MarTech /CRM
  • Minimum of 5 years of experience in Email Marketing
  • Bachelor’s degree or equivalent experience
  • Recent required expertise in Salesforce Ecosystem (SFMC, CRM Data Cloud 360, Client Journey Builder, Automation Studio)

Work Rights

Not specified

Tailored Resume

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