Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Bulgaria
On-site
B2b saas implementation experience
Workforce accommodation logistics knowledge
Stakeholder management across it and finance
The Implementation & Customer Success Specialist B2B SaaS role focuses on leading software implementations and fostering long-term customer success in the mining and FIFO operations sector. The position requires a client-centric professional skilled in onboarding, consulting, and relationship management within a dynamic B2B SaaS environment

Job Summary

  • This role involves leading software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

The Implementation & Customer Success Specialist B2B SaaS role focuses on leading software implementations and fostering long-term customer success in the mining and FIFO operations sector. The position requires a client-centric professional skilled in onboarding, consulting, and relationship management within a dynamic B2B SaaS environment.

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Workforce accommodation logistics knowledge
  • Stakeholder management across IT and finance
  • System configuration and user training skills
  • Remote-first work environment adaptability

Nice-to-have

  • International travel willingness
  • Strategic thinking combined with execution
  • Experience in FIFO operations
  • Cross-functional collaboration mindset
  • Interest in shaping internal best practices

Key Requirements

  • Client-focused professional background
  • Experience in B2B SaaS environments
  • Ability to handle operational problem-solving

Work Rights

Not specified

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