Customer Service Represenative

Posh Paw

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Not specified (assumed in-person based on job responsibilities).
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Posh Paw, a part of Destination Pet, is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional service to pet parents while managing various tasks in a fast-paced environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, and responding to complaints with patience.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Posh Paw, a part of Destination Pet, is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional service to pet parents while managing various tasks in a fast-paced environment.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Keeping lobby clean and welcoming
  • Escorting pet guests to enclosures

Nice-to-have

  • People-person and pet-person
  • Charm of a customer service pro
  • Heart of a dog mom or dad
  • Fluent in human and hound

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter