The Animal Services Dispatcher position at Garlandparks is a part-time role focused on centralized communication and support for Animal Services operations in Garland, TX. The dispatcher will handle call intake, coordinate dispatching officers, and maintain communication between residents and field staff
Job Summary
This position serves as the primary point of contact for residents requesting animal-related services and coordinates the dispatch of Animal Services Officers.
The role requires prioritizing calls based on urgency, public safety, and available resources while maintaining accurate records in the City's management system.
Candidates must possess a valid Class C Texas driver's license and either hold a Basic Animal Control Officer Certification or obtain it within six months.
Matching Summary
Match Score: 75
The Animal Services Dispatcher position at Garlandparks is a part-time role focused on centralized communication and support for Animal Services operations in Garland, TX. The dispatcher will handle call intake, coordinate dispatching officers, and maintain communication between residents and field staff.
Skills & Requirements
Must-have
Receive and process incoming calls for service
Determine call priority and dispatch officers
Maintain constant communication with field staff
Accurately document service requests in records system
Monitor multi-channel radio traffic
Nice-to-have
Handle difficult or emotional interactions professionally
Experience in animal services or code enforcement
Bilingual English/Spanish capabilities preferred
Ability to work independently while supporting team
Knowledge of municipal ordinances and animal behavior
Key Requirements
High School Diploma or GED
One year of customer service or dispatch experience
Valid Class C Texas driver's license
Basic Animal Control Officer Certification or ability to obtain within six months