Breezeline is seeking a Customer and Network Facing Technician to perform installation, troubleshooting, and maintenance of cable television, internet, and telephony systems. The position emphasizes customer service and technical proficiency, ideally requiring candidates with experience in a related field and a commitment to quality service
Job Summary
The Customer and Network Facing Technician is responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems.
This role supports the growth of the system by ensuring the quality performance of technical services, installation setup, testing, and maintenance of all current and future products and services over Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks.
Breezeline offers a vibrant workplace culture, excellent career opportunities, and a comprehensive benefits package including medical, dental, life insurance, and a 401(k) plan.
Matching Summary
Match Score: 85
Breezeline is seeking a Customer and Network Facing Technician to perform installation, troubleshooting, and maintenance of cable television, internet, and telephony systems. The position emphasizes customer service and technical proficiency, ideally requiring candidates with experience in a related field and a commitment to quality service.
Skills & Requirements
Must-have
Install and repair HFC and FTTH networks
Troubleshoot RF, AC, and DC elements
Perform CLI rideouts and signal leakage repair
Maintain tools and equipment inventory
Interact with customers professionally
Nice-to-have
Adaptability and initiative
Strong communication skills
Continuous learning and self-development
Customer focus and satisfaction
Collaboration and teamwork
Key Requirements
3 years of comparable work experience or 1-year technical certificate
Minimum 1 year of direct customer service experience
Valid state driver's license and good driving record
Ability to work required shifts and overtime, including on-call rotation