Dow Skillbridge Cohort (technical Support Engineer )

GE HealthCare UK

Remote
**
Remote technical support for xr/rf modality
Provide technical support to field engineers
Maintain up-to-date product knowledge
** GE HealthCare is seeking a Technical Support Engineer for their Dow Skillbridge Cohort, providing remote and on-site technical support for XR/RF modality systems. The role requires extensive experience in servicing mechanical and electrical equipment and is tailored for transitioning military service members. **

Job Summary

  • The Technical Support Engineer drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers, Client Service Technicians, and Customers experiencing system performance issues.
  • GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.
  • The Military DoW SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service.

Matching Summary

Match Score: 75

** GE HealthCare is seeking a Technical Support Engineer for their Dow Skillbridge Cohort, providing remote and on-site technical support for XR/RF modality systems. The role requires extensive experience in servicing mechanical and electrical equipment and is tailored for transitioning military service members. **

Skills & Requirements

Must-have

  • Remote technical support for XR/RF Modality
  • Provide technical support to Field Engineers
  • Maintain up-to-date product knowledge
  • Utilize GEHC escalation process
  • Support Material and Purchased Service cost initiatives

Nice-to-have

  • Act as a change agent/field advisor
  • Improve business processes
  • Leverage service capabilities
  • Coach and train Field Engineers

Key Requirements

  • Associate's or Bachelor's degree in Electrical, Mechanical, or Biomedical Engineering, or related field AND a minimum 5 years of experience servicing mechanical and/or electrical equipment; OR equivalent military education AND minimum 5 years of experience servicing mechanical and/or electrical equipment; OR High School Diploma/GED AND a minimum 8 years of experience servicing mechanical and/or electrical equipment
  • Minimum 5 years of XR/RF engineering experience
  • Demonstrated ability to handle/resolve difficult technical issues
  • Demonstrated strong communication skills
  • May include domestic travel up to 20%
  • Legal authorization to work in the U.S. is required

Work Rights

Legal authorization to work in the U.S.

Tailored Resume

Cover Letter