Technical Support Specialist, Financials

ServiceTitan

Base: $19.61 - $26.25 usd hourly; bonus/equity: an...
Fully remote
Bachelor's degree or equivalent experience
Solid understanding of core accounting principles
Experience with quickbooks or sage platforms
This role serves as the go-to expert for customers' critical business workflows involving financial management and profitability

Job Summary

  • This role serves as the go-to expert for customers' critical business workflows involving financial management and profitability.
  • The position offers a unique opportunity to blend customer service passion with accounting knowledge to make a tangible impact.
  • ServiceTitan provides comprehensive benefits including company-paid medical, dental, vision, 401k match, and up to $20k in fertility services.

Matching Summary

This role serves as the go-to expert for customers' critical business workflows involving financial management and profitability.

Salary

Base: $19.61 - $26.25 USD hourly; Bonus/Equity: Annual bonus and equity included; Benefits: Comprehensive health, wellness, and parental leave

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Solid understanding of core accounting principles
  • Experience with QuickBooks or Sage platforms

Nice-to-have

  • Knowledge of home/commercial service industry
  • Empathetic and patient communication style
  • Ability to thrive in feedback-oriented culture

Key Requirements

  • Bachelor's degree preferred
  • Strong critical thinking and troubleshooting abilities
  • Proficiency in spreadsheet software like Excel

Work Rights

Not specified

Tailored Resume

Cover Letter