Concentrix is seeking a Supervisor, Quality to oversee Transactional Monitoring for multiple clients at their Bonifacio Global City location. The role involves supervising Quality Evaluators, ensuring the accuracy of evaluations, and delivering insights on program performance
Job Summary
The Supervisor, Quality is responsible for supporting Transactional Monitoring for assigned clients and supervising on-site Quality Evaluators.
This position focuses on employee development, evaluation accuracy, and delivering quality-related analysis and insights for program performance.
Key responsibilities include supervising work groups, maintaining performance metrics, conducting analysis, and leading quality task forces with business stakeholders.
Matching Summary
Match Score: 85
Concentrix is seeking a Supervisor, Quality to oversee Transactional Monitoring for multiple clients at their Bonifacio Global City location. The role involves supervising Quality Evaluators, ensuring the accuracy of evaluations, and delivering insights on program performance.