It Service Delivery Technician

Integer

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 and office 365 support
Active directory user management
Symantec end point protection experience
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
  • The role requires adherence to FDA regulations, safety requirements, and the development of internal documentation and self-help articles.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay, medical, dental, vision, disability, life insurance, 401(k) match

Skills & Requirements

Must-have

  • Windows 10/11 and Office 365 support
  • Active Directory user management
  • Symantec End Point Protection experience
  • Network printer troubleshooting
  • Ticket queue prioritization skills

Nice-to-have

  • Mac hardware and OS X support
  • Engineering design tools knowledge
  • Strong interpersonal communication skills
  • Continuous improvement mindset
  • Experience with CAD or Solidworks

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of IT support experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

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